Privacy Policy

Privacy Policy

Welcome to, the website and online service of Heartwood Guitar Instruction. Heartwood Guitar Instruction knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Heartwood Guitar Instruction when you use our online services, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Information We Collect

User-Provided Information

You provide us information about yourself, such as your name and e-mail address, if you register for a (including by “following,” “liking,” linking your account to, etc., on a third party website or network). If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through You may provide us information in user content you post to

Third Party Services

We use third party advertisements on to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

DoubleClick DART cookies: We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.

Google Analytics: Heartwood Guitar Instruction uses Google Analytics to help understand use of This service collects the information sent by your browser as part of a web page request, including cookies and your IP address, and their use of it is governed by their Privacy Policy.

Information We Don't Collect

We understand that the security of your financial information is extremely important, and for this reason, never collects credit card data. For subscription-type purchases,, a recurring billing service, collects your credit card data, and, the world's leading payment gateway, processes the data. For other purchases, collects your data.

How We Use Your Information

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of

By providing Guitar Instruction your email address (including by “following,” “liking,” linking your account to, etc., on a third party website or network), you consent to our using the email address to send you notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of, or other information. If you do not want to receive such email messages, you may opt out by contacting us.

Following termination or deactivation of your Heartwood Guitar Instruction account, Heartwood Guitar Instruction may retain your profile information and user content for a reasonable time for archival purposes. Furthermore, Heartwood Guitar Instruction may retain and continue to use indefinitely all information (including user content) contained in your communications to other users or posted to public or semi-public areas of after termination or deactivation of your account.

Heartwood Guitar Instruction reserves the right, but has no obligation, to monitor the user content you post on We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or to protect or defend our rights or property or those of any third party. Heartwood Guitar Instruction also reserves the right to remove information upon the request of any third party.

How We Share Your Information

Heartwood Guitar Instruction will not rent or sell your personally identifiable information to others. Heartwood Guitar Instruction may share your personally identifiable information with third parties for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Heartwood Guitar Instruction (for instance, on servers or databases co-located with hosting providers).

Any personal information or content that you voluntarily disclose for posting to, such as user content, becomes available to the public, as controlled by any applicable privacy or website customization settings. If you remove information that you posted to, copies may remain viewable in cached and archived pages, or if other users have copied or saved that information.

Except as otherwise described in this Privacy Policy, Heartwood Guitar Instruction will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce this policy, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of, our users or others.

How We Protect Your Information

Heartwood Guitar Instruction cares about the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Heartwood Guitar Instruction or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Your privacy settings may also be affected by changes to the functionality of third-party providers, such as social networks. Heartwood Guitar Instruction is not responsible for the functionality or security measures of any third party.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. We also do not include your password in auto-generated confirmation emails to protect your account should that email fall into the wrong hands. Still, you are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Heartwood Guitar Instruction, at all times.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Heartwood Guitar Instruction will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through, in which case Heartwood Guitar Instruction may not be able to provide certain services to you. You can review and correct the information about you that Heartwood Guitar Instruction keeps on file by contacting us directly here.

Children's Privacy

Protecting the privacy of young children is especially important. For that reason, Heartwood Guitar Instruction does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for accounts. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us here.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from, nor the information or content contained therein. Please remember that when you use a link to go from to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on, as determined by Heartwood Guitar Instruction in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us here.

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